BOOKING GUIDE - Booking On-Line
Our system, advanced and reliable, allows direct on-line booking of your accommodation at one of the many accommodation facilities available through the site, 24 hours a day. Booking of hotels, residences and flats on-line through our Internet site is possible with advance warning of at least 2 days before the date of arrival. The hotels may be booked also for a short stay, residences for a minimum stay of three nights and flats for a minimum stay of one week preferably from Saturday to Saturday.
The computer system automatically calculates the total price for the stay requested, bearing in mind the number of persons, the length of the stay, the board arrangements requested and any reductions and supplements. You need only choose the accommodation and insert the data required. At the time of the on-line booking the client must insert his credit card data as guarantee. The inserted personal details and credit card data are protected by the Digital Certificate VerySign SSL (Secure Socket Layer) at 128 bit. The reservation is confirmed at the receiving of the voucher by e-mail from the Hotel. On the voucher, which must be presented on arrival at the hotel, are indicated the accommodation and board arrangements foreseen together with the relative prices. The total amount of the accommodation as well as all extras, other services requested on the spot or anything not specifically indicated in the voucher must be paid in situ before departure. In any event you can always count on the telephone assistance and suggestions of the multilingual telephonists at our call centre: (+39) 045 7420555.

Credit Card payment (VISA and MasterCard) through a secure server managed by Bankpass Web along with the Banco Popolare di Verona e Novara bank. In order to make transactions safe, Bertoncelli Hotels Group uses the VBV (Verified by Visa) and Secure Code by Mastercard services.